Frequently Asked Questions
If you've got any questions about FindAGoodOne.com, please feel free to email them to me. I'll send you an answer as quickly as I can and publish some of them here.
How do I leave feedback?
There are 2 ways. The first and easiest is to use the "contact tradesmen" feature of the search results page. FindAGoodOne.com will remember the details, making leaving feedback a simple matter of ticking a few boxes. Alternatively, ask your tradesman for his/her FindAGoodOne.com ID code, then use the "leave references" link from the FindAGoodOne.com home page.
What personal details will you publish if I leave feedback?
In short, none. The only identification that's published is the the first part of your post code (e.g. "L17"). If you're not registered with FindAGoodOne.com, you'll need to supply some contact details. These will be kept secret and only used if I need to get in touch to check the feedback is genuine.
Which tradesmen will show up on my search results?
Only local tradesmen within up to 25 miles of your postal area are included. If you have specified any "essential qualities", those that don't have those qualities are excluded from the results. In this case you'll see a message at the head of the search results telling you how many have been excluded.
Why doesn't my nearest tradesman appear first in the list?
I have tried to make the best tradesmen for you appear nearest the top of the list. There are a number of factors that influence this. Distance is one, how well they match your criteria is another. There are also a number of other factors. I am constantly reviewing search results and fine tuning the rules that dictate their order. Any comments from you would be most welcome. Use the "contact us" link at the bottom of the page to let me know what you think.
Who pays for all this?
In short, me. This service is free to use, free for the tradesmen and carries no advertisements that might cast doubt on its impartiality. I think I can afford to keep it going until spring 2008, but as it gets bigger it gets more expensive to run, so I'll soon have to start asking the tradesmen for a small contribution in the form of a fixed yearly fee. Even then I have no plans to take any money for myself - every penny will be ploughed back into making this site better.
Thanks for visiting FindAGoodOne.com. I hope it helps you find the tradesman you need.
Yours, Rob Elmour. (Website owner.)